Unlike conventional SaaS, where users rely on tools to complete tasks, Service-as-a-Software employs AI agents to handle tasks independently, delivering direct outcomes without user intervention.
– Indian IT companies are leading a shift from delivering software tools to offering outcomes, with AI agents taking over tasks to deliver tangible results.
Companies like Infosys and TCS are developing AI language models and industry-specific solutions that can automate critical business functions,
By taking over repetitive tasks, AI agents help businesses cut costs and streamline operations, allowing employees to focus on more creative and strategic work.
Traditional SaaS companies are evolving into AI-driven services, integrating AI to provide solutions that not only support but fully execute user tasks.
– The rise of AI agents is creating demand for new job roles focused on managing and refining AI systems, signaling a shift in the IT job market.
As Service-as-a-Software continues to grow, AI agents will empower companies to achieve more with less, redefining productivity in a way that benefits businesses and employees alike.
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